Technical Support:
Technical support for all ProScale products is
available:Mon-Thu 9 am to 4 pm (EST)
Fri 9 am to 12 pm (EST)
Phone:
+1.828.654.7920
E-Mail:
Product Support
Downloads:
2010
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Product Bulletins:
Readout Firmware Update
This
Product Bulletin applies to part number 700-1600-236, General
Purpose Digital Readout - all firmware versions beginning with
3.xxxx
A small number of ProTable users have experienced loss of
programming parameter data when using a General Purpose Readout with
non-linear compensation enabled.
This phenomenon has been linked to corrupted memory caused when the
battery voltage is borderline/too low for reliable programming but
still sufficient for normal readout operations.
A new firmware version- 3.0A is now available to correct this bug.
A new error message has also been added:
P FAIL:
When the readout displays this message it means the battery voltage
has dropped to a level where reliable programming is not possible.
Installing two new AA Alkaline or AA 1.5v Lithium batteries
will clear this message and allow normal operation and programming.
Obsolete Parts
Effective Oct. 1, 2009 no new orders for Capacitive Incremental Encoders will be
accepted.
All warranties for products using these parts will be honored for
the remainder of the warranty.
Products using these parts include:
DigiFence
DigiStop
DigiScale
Capacitive Incremental Encoders look like:
(Click image to enlarge)
These encoders are used with SCALES that look like
this:
Non-Warranty products using this technology will need to be
replaced with the newer Inductive technology (Models 180, 280 & 380). Please call Accurate Technology for additional
information if necessary.
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